Resale certificates and owner requests
A closing deadline can expose gaps in an association's records. Start a resale-document request early enough to identify the correct association, authorized contact, required materials, and applicable process.
Lauren Douglas · Kolibri Realty · Bell County
Identify the association and the request
Provide the property address and the association's legal name when known. Explain whether you need resale documents, an account statement, governing documents, or another record. Those requests can involve different preparation and authorization steps.
Texas maintains a searchable HOA management certificate database. It can help identify recorded association contact information, but confirm that the contact is current before sending private records or payment. A property's title documents may also identify more than one association that needs attention during a sale.
Give the preparer accurate transaction information
A useful initial request includes the requester’s role, contact details, property address, expected closing date, and any written authorization needed to release information. The designated provider can then confirm the required process, timing, and applicable charges.
Do not assume a general website inquiry has ordered an official certificate. A certificate requires preparation from the association's records and authorization through its established process. If a closing date changes, notify the preparer and ask whether any information needs to be updated.
- Confirm the exact association or associations involved.
- Ask who is authorized to prepare the requested documents.
- Check submission requirements and fees before ordering.
- Track delivery and any follow-up questions from the title company.
Keep routine owner requests organized too
Owners may need a mailing-address change, a copy of a policy, an explanation of an account entry, or the status of an architectural application. Route each request to the appropriate record and keep sensitive details out of public messages.
If you believe Kolibri is the contact for your association, send the association name and a brief description of the request. Management status and authority must be confirmed before account-specific information is shared. Boards seeking a new manager can discuss how existing requests would transfer during onboarding.
Local information & sources
Checked September 23, 2026. Confirm current requirements for your property with the relevant authority.
Common questions
Can I order an official resale certificate here?
Use this page to ask for the correct process. Kolibri must first confirm whether it is authorized to handle documents for the association and provide any ordering instructions.
What does a resale certificate cost?
Request the current fee from the authorized provider and ask which document or update it covers. Confirm the charge and ordering requirements before placing the request.
Can a buyer request an owner's private account details?
The association must follow its disclosure obligations and authorization process. Ask the designated contact what information and consent are required for the request.